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Sales Account Manager

Location: Farnborough
Salary: £27,000 + Uncapped commission

Our client, a growing and reputable organisation based in Farnborough, is seeking a driven Sales Account Manager to join their expanding team. This is an excellent opportunity for someone who is confident, motivated, and customer-focused, with a strong desire to succeed in a sales environment.

In this role, you will be responsible for promoting insurance products, handling incoming enquiries, and managing relationships with both new and existing customers. You’ll play a key part in driving business growth while delivering exceptional service.

Key Responsibilities

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Promote and sell insurance plans to prospective customers.

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Contact and secure new business opportunities through warm leads and enquiries.

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Retain and nurture relationships with existing clients to maintain long-term business.

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Engage with prospective clients via phone and in-person to understand their insurance needs (budget, medical conditions, coverage level, geographical requirements, etc.).

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Develop clear and accurate written proposals and quotations for customers.

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Efficiently manage customer data and interactions using the company CRM system.

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Resolve customer issues and complaints in a timely and professional manner.

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Support customers throughout the sales process and during the first year of their policy, assisting with queries, administration, and documentation.

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Uphold the highest standards of customer service, ensuring advice is clear, unbiased, and in the best interest of the client.

Skills & Attributes

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Strong self-motivation and a proactive approach to work.

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High levels of integrity and professionalism.

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Excellent organisation skills and the ability to manage multiple deadlines.

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Strong coordination and problem-solving abilities.

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Proficiency in IT systems including CRM platforms, Excel, Outlook, and general software.

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Confident communication and interpersonal skills.

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A methodical and detail-oriented approach.

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A good level of numerical ability (a strong maths skillset is an advantage)