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Are you a junior IT Technician with great people skills, ready to kick-start your career in a supportive, forward-thinking environment?

Would you love a role where you can:

Work closely with an experienced IT Manager?
Receive paid, industry-recognised training?
Join a team that genuinely supports your growth?This could be the opportunity you've been waiting for. Manchester Academy is part of United Learning, and we're looking for a permanent IT Graduate to join the team. You'll be based on-site, helping staff and students with day-to-day IT support, troubleshooting, and maintenance.

Please note:

If you've applied to the same role at Albion Academy, your CV is already under consideration. Please don't reapply for this one.
We are unable to consider applicants who require visa sponsorship now or at any point in the future.
You must live within a 45-minute commute of Manchester Academy. This role is entirely on-site.The offer:

£24,000+ salary
37.5 hours per week, Monday to Friday (8:00-16:00, with some flexibility)
Outstanding local authority pension (18.6% employer contribution)
Based at one site - no weekend or evening work
Term-time working pattern
All training paid for
Clear career progression
Cycle-to-work scheme, childcare vouchers, and retail discounts
Free on-site parkingThe role includes:

First-line IT support for staff and students
Diagnosing and resolving hardware/software issues
Supporting classroom tech and network devices
Maintaining user accounts, AV equipment, backups, and security
Escalating more complex issues to the wider IT tea

To apply, you must have:

Full right to work in the UK. Unfortunately, we're not able to offer visa sponsorship for this role.
A degree in IT from a UK university
Experience in a customer-facing role (any sector)
GCSEs in English and Maths
Confidence using:
* Windows 11
* Microsoft Office and 365 (Teams, OneDrive, etc.)
* Basic networking and user account setup
* AV equipment in classrooms
Strong communication and problem-solving skills
A friendly, professional manner
A genuine interest in learning and improving
A commitment to safeguarding and data protectionInterested?
Send your CV via this advert.

This role is subject to an enhanced DBS check (child workforce)