Retention Executive

Lincoln, Lincolnshire
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An exciting opportunity has arisen at Listers Mercedes Benz Lincoln. We are looking for an enthusiastic and customer focussed individual to join the team as a Customer Relationship Executive for the Mercedes brand.

Hours of work are Monday to Friday (with a scheduled day off in the week), 8:30am to 6pm, with one late finish at 6:30pm on a rota basis. 1 in 2 weekends are also required.

OTE up to £32,000 plus benefits.

This is a varied and interesting role which would suit someone with previous experience in a sales orientated environment.

The Role will include but not be limited to:             

-            To Prospect all finance renewal customers

-             To co-ordinate the appointment with both the Customer, Reception Staff and the Retail Managers to a high standard

-             Post visit customer care calls to establish outcomes and next actions

-             To accurately update a workbook with all contacts, showroom appointments and sales

-             Ensure your department is self-audited and all relevant documentation is filed correctly

-             Actively work towards achieving your daily appointments booked and sales targets

The Candidate:

- Has an outstanding record of sales achievements

- Is highly organised

- Has excellent written and oral communication skills

- Experienced in explaining complex products to both business and retail customers

- The ability to use their initiative to provide impeccable customer service

The successful applicant will be targeted and challenged to ensure our showroom appointments and sales are in line with monthly plans.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events

Job Info
CV-Library logo
Job Title:
Retention Executive
Company:
CV-Library
Location:
Lincoln, Lincolnshire
Salary:
£28000 - £32000 Per annum OTE plus benefits
Posted:
Sep 12th 2025
Closes:
Oct 13th 2025
Sector:
Sales
Contract:
Permanent
Hours:
Full Time
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