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Welfare Advisor
Location: Primarily based at the Uxbridge Campus
Salary: Grade E: £29,179 - £32,546 + London Allowance
Job Type: Full time, Permanent – (based on a 37-hour working week, Monday to Thursday, 9am-5pm and Friday 9am-4.30pm) with the flexibility to occasionally work outside the core hours
Closing date for applications: Thursday 3rd July 2025
Benefits: Our reward package provides, amongst other benefits:
• Over 40 days paid annual leave each year
• A competitive pension
• Extensive development opportunities
• Wellbeing support
• Discount schemes.
Are you looking to work for one of the top 3 Students’ Union’s in the UK
Are you passionate about supporting students and helping them navigate university life
If this sounds like you, we're looking for a dedicated and approachable Welfare Adviser to join our Students’ Union Advice Centre team.
The Role:
In this pivotal role, you'll provide guidance on a wide range of academic, financial, housing, and welfare issues—ensuring students receive the support they need to thrive at university.
You’ll be working with our healthcare students at our Uxbridge campus, offering one-to-one advice, providing tailored support, and advocating for students when needed.
From supporting financial hardship applications and budgeting advice to providing information on academic processes and university regulations, your work will make a real difference to students.
Bucks Students’ Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life.
The successful applicant will be able to demonstrate the following:
Education, Qualifications and Experience
• Good general education to degree level standard or equivalent
• Qualification in representation/advocacy/advisory area
Knowledge & Experience
• Recent experience of advice work (paid or voluntary)
• Awareness of current issues facing students
• A working knowledge of Higher Education
• An understanding of university regulations (especially academic) and their application
• Experience of working with diverse groups
Special Requirements
• Commitment to equal opportunities
• Able to work in a student led, democratic environment
• Commitment to high standards of customer care
• Self-reliant with ability to work without close supervision and use own initiative
• Flexible working attitude and ability to adapt to swiftly evolving work conditions
• Be able to prioritise between conflicting work priorities and deliver to strict timescales
• Commitment to work to agreed targets
• Excellent research and report writing skills
• Able to travel between sites
Core Competencies
• Excellent interpersonal and communication skills
• Excellent proven organisational skills
• Ability to plan and deliver tasks to deadlines and multitask
• Ability to manage short, medium and long term projects and prioritise workload
• Ability to manage resources efficiently
• Flexible approach to work
• Ability to work on own initiative
• Ability to work as part of a team
• Good IT and word processing skills
• Meticulous attention to detail
To Apply:
If you have the skills and experience we require for this role and are looking for a new challenge, please click on APPLY to be considered. We will be in touch should we wish to take your application forward in the recruitment process.
We are committed to tackling inequality and offer a ‘guaranteed interview scheme’ for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of a role description and person specification of a role, please select the ‘guaranteed interview scheme’ option on the application form.
No agencies please