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Infrastructure Engineer

We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects. 

Key responsibilities will include:

Manage incident and request fulfilment tickets within SLA’s – from a 3rd line perspective. 

Monitoring key health signs of infrastructure and responding to actual or predicted issues

Support projects and new initiatives

Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches

Implementation of infrastructure design and build best practices.

Technical Documentation

Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding

Required Skills and Experience:

Experienced 3rd line Infrastructure Technical Specialist (not Service desk

Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code

Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy

Virtualisation (VMWARE and Vsphere)

IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS)

Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives

SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning