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An exciting opportunity has come up for an experienced ASB Officer to join a dynamic housing organisation within Birmingham on a temporary basis. In this role, you'll take the lead on tackling anti-social behaviour - working to protect residents' wellbeing through a mix of investigation, enforcement, and preventative work.
What You'll Be Doing:

Leading on ASB casework and ensuring policies are followed in line with current legislation
Managing safeguarding concerns - removing immediate risks and putting sustainable support in place
Working closely with colleagues to support design-out-crime initiatives and resolve nuisance or environmental issues
Producing monthly performance reports to keep senior leaders informed
Analysing ASB complaint data to spot patterns, improve service delivery, and help shape trainingWhat We're Looking For:

Proven experience as an ASB Officer, with a strong grip on ASB legislation, safeguarding, and tenancy enforcement
Confident managing complex and high-volume ASB cases, including preparation for and attendance at court hearings
A collaborative, solutions-focused ASB Officer who's comfortable working with different teams and agencies
Excellent communication and organisational skills, with the ability to stay calm under pressure
A proactive and improvement-driven mindset - someone who sees challenges as opportunitiesIf you're a confident and capable ASB Officer looking for your next step, we'd love to hear from you. For more information about the role, call Katie on (phone number removed) or email (url removed)