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We currently have exciting opportunities for a Service Centre Advisor based at our Ipswich service centre!

Responsibilities

Completion of general administration duties to support the Deployment Centre Supervisor, ensuring 100% compliance on all documentation.

Provide help and support to all colleagues and customers both internally and externally.

Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.

Provide operational information and feedback to relevant management teams.

Liaise closely through clear and timely communication with external customers, technicians and field management.

Assist with controlling and replenishing the consumable stocks for the relevant area.

Ensure Health and Safety processes are adhered to on all occasions. 

Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.

Qualifications

Ability to work on own initiative and as part of a team.

Excellent communication skills both face-to face and via the telephone.

Able to demonstrate a good level of competence in planning and organizing own workload.

Flexible approach to work demands.

Proactive self-motivator and able to work on own initiative.

Proficient IT skills

Benefits:

25 days holiday

5% Employer Pension Contributions

Company sick pay

Company Funded Healthcare cash plan

Life Assurance 4x annual salary

Access to discounts and wellbeing hub

Free annual eye test

Cycle to work scheme.

Technology scheme