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An exciting opportunity has arisen for a motivated and experienced Neighbourhood Services Manager to lead a dynamic housing team within a local council on a six month interim placement.

Managing two Neighbourhood Team Leaders and a wider team of around ten staff, you will ensure the effective delivery of all aspects of neighbourhood management, including tenancy and estate management, anti-social behaviour, customer engagement, and community safety.

Working closely with colleagues across housing and other council services, you will play a key role in maintaining safe, sustainable, and well-managed neighbourhoods where residents feel supported and valued.

Key Responsibilities:

Lead, motivate, and support the Neighbourhood Services Team to deliver high-quality housing management services.
Ensure compliance with housing legislation, tenancy law, and the Regulator of Social Housing (RSH) consumer standards.
Oversee estate management, tenancy enforcement, rent collection, and resident engagement activities.
Promote excellent customer service and continuous improvement within the team.
Use performance data and resident feedback to drive service improvements.
Foster positive relationships with residents, community groups, and partner agencies.Essential:

Proven experience managing teams in a housing or local authority environment.
Strong working knowledge of housing law, tenancy management, and current legislation.
Understanding of the Regulator of Social Housing's consumer standards.
Excellent communication, organisational, and problem-solving skills.
Ability to motivate teams and deliver results in a customer-focused environment.Desirable:

Relevant professional qualification (e.g. CIH) or equivalent experience.
Experience working in partnership with residents and community stakeholders.This is an excellent opportunity to make a real difference to local communities and help shape high-quality housing services. You'll be joining a supportive organisation that values innovation, teamwork, and professional development