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Credit Controller

Location: Colchester (Office-based, after training completed 2 days WFH)
Department: Finance
Hours: Full-time

Contract: 6-month FTC

Salary: £28,000 - £32,000 p.a. DOE

About the Role

We are looking for a proactive, diligent, and highly organised Credit Controller to join a busy finance team within the care sector. You will be responsible for managing a regional ledger of approximately £1.5 million, covering both current and legacy debt across a portfolio of care homes.

This role involves working closely with families, Local Authorities, and NHS bodies to ensure timely payment and effective debt recovery. Payment methods may include invoices, online portals, direct debits, and scheduled remittances. Regular telephone communication is a key part of the role, maintaining strong relationships and resolving queries promptly.

Key Responsibilities

* Proactively manage and collect trade debtor balances within agreed timescales

* Liaise with internal teams, next of kin, Local Authorities and NHS stakeholders to facilitate payment

* Maintain accurate records of all communication and transactions

* Review and manage the top 50 debtor accounts weekly

* Provide regular reports on debt status and recovery progress

* Reconcile accounts and investigate discrepancies

* Work towards and achieve targeted cash collection goals

* Support colleagues within the team when required

* Carry out additional duties as directed by the Credit Manager

Skills & Experience Required

* Strong attention to detail with a high level of accuracy

* Good Excel skills and confident in account reconciliation

* Excellent verbal and written communication skills

* Ability to negotiate payment terms professionally and resolve disputes

* Self-motivated with a proactive approach to problem solving

* Strong organisational skills with the ability to prioritise workload

* Good analytical capability

* Experience within the care sector is desirable but not essential

Apply Now

If you’re an experienced Credit Controller looking to take ownership of your ledger and make a meaningful impact within a supportive finance team, we’d love to hear from you