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Venue Operations Manager

Fixed-Term Project | Live Environment

We are representing a leading national soft services provider seeking an experienced Venue Operations Manager for a high-profile, fixed-term project within a major live venue environment.

This role requires a confident, hands-on operational leader who can manage large teams, respond quickly to change, and maintain exceptional service standards in a fast-paced setting.

The Role

You will have full responsibility for service delivery within a designated venue, overseeing cleaning operations and leading on-site management teams. Acting as the senior on-site contact, you will liaise closely with stakeholders and internal teams to ensure safe, compliant, and high-quality delivery throughout the project lifecycle.

Key Responsibilities

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End-to-end operational management of venue-based cleaning services

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Leadership of supervisors, administrators, and large operational workforces

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Workforce planning, rotas, overtime, and short-notice staffing changes

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Oversight of pre-event, live, and post-event cleaning activity

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Performance monitoring through audits, inspections, and reporting

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Primary operational point of contact for venue stakeholders

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Health & safety compliance and training oversight

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Close collaboration with HR and Payroll to support recruitment and onboarding

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Rapid issue resolution in a live, high-pressure environment

Candidate Profile

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Proven experience in operations, venue, or cleaning management

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Background in live environments such as venues, events, stadia, transport hubs, or similar

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Strong leadership capability with experience managing large teams

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Highly organised, decisive, and calm under pressure

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Professional communicator with a solutions-focused mindset

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Confident using Microsoft Office and operational systems

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Full UK driving licence – essential

Package & Details

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Contract: Fixed-term project role (Feb – Aug 2026 approx.)

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Salary: £38,000 pro rata + completion bonus

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Hours: Full-time with flexibility (evenings/weekends during peak periods)

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Location: Glasgow area (office-based initially, venue-based during delivery)

Please submit your CV and we will be in touch for a confidential chat