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HR Business Partner

Based: London
Term: Full-time, Permanent
Salary: £55k, plus car allowance
As a vital part of our HR team, the HR Business Partner will spearhead initiatives to cultivate a high-performance culture within Comfortdelgro support functions. This role focuses on embedding a robust performance review process, effective objective setting and leveraging metrics to drive continuous performance improvement. The HR Business Partner will play a critical role in recruitment, updating job descriptions, executing learning and development strategies, and ensuring a solid succession planning framework is in place.

This role requires a strategic thinker who can manage talent effectively and align HR strategies with the unique needs of the industry.

Main Responsibilities

• Performance Management - implement and maintain performance process that drives organisational excellence, including objective setting and the use of ComfortDelGro performance metrics
• Recruitment & Selection – Lead the end to end recruitment process to attract and retain top talent, ensuring job descriptions are up to date and reflect current needs
• Policies – responsible for revising and updating existing policies to ensure they are in alignment with current business needs and legal requirements
• Employee Relations – provide expert advice to management on ER legislation to provide a positive, legally compliant work environment. Keep managers abreast of changes in legislation through briefings and ER workshops reducing reliance on External legal support
• Learning & Development – support the Chief HR Officer on the implementation of learning initiatives that support the company’s objectives and enhance employee competencies (including utilisation of the apprenticeship levy where applicable to support employee development).
• Succession Planning – Collaborate with business unit leaders and Head office function leaders to ensure robust succession plans are in place for key roles, enhancing the organisations sustainability & resilience.
• Talent Management – participate in the bi-annual talent review process for their area (including all Comfortdelgro Business Units) – collaborating with the HRAs of each area to ensure information is up to date and relevant for the Groups Talent calibration session
• HR Metrics – utilise HR metrics to inform strategies and drive improvements across recruitment, retention and performance areas
• Engagement – participate in implementing and driving actions based on employee engagement surveys. Collaborating with business leads to ensure engagements initiatives are well co-ordinated, effective and aligned with the company’s objectives and values

About You

• Proven experience as an HR business partner preferably in the transport or logistics industry
• Strong understanding of performance management systems, recruitment processes and learning and development strategies
• Knowledge of employment legislation and its application in the workplace
• MCIPD or equivalent

About Us

ComfortDelGro is one of the largest land transport companies in the world, with a presence in 7 countries and operating a fleet of over 40,000 vehicles. Within the UK we have several brands, with the best know being Metroline, who have been operating in the UK since 1989, and are the fourth largest scheduled bus operator in London and operates about 17 percent of the city’s scheduled bus services.

Our wider operations in the UK, which include; Argyle Satellite, Adventure Travel, CityFleet Networks, Computer Cab, KingKabs, Scottish Citylink Coaches, Megabus and Westbus Coach Services. These companies operate in 23 different towns and cities, offering a comprehensive range of point-to-point and public transport solutions including buses, coaches, taxis, and private hire vehicles. In March 2024 we were awarded contracts to operate four franchises in Greater Manchester by Greater Manchester Combined Authority (GMCA).

Recruitment Process

Phone Interviews will happen as soon as possible after your application, followed by a 2-stage interview process.

ComfortDelGro is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

ComfortDelGro are being supported on this recruitment by Steed Business Services Ltd.

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