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This is a unique an opportunity to join this super group of people and share in our success. We merged in January 2025 and are the market leader in each of the sectors we serve, via our Commercial, Domestic, Residential and Service divisions. And we want to grow. With growth comes more opportunity to invest in products, infrastructure and most importantly in you. Let’s begin by setting out our ambition. We want to extend our position as market leader across our sectors, to become a £200m business by the end of 2028, and build a great place for everyone to work. We’ll achieve this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally.

JOB TITLE: Business Development Executive

EMPLOYING ENTITY: Dutypoint Limited

EMPLOYMENT BASIS: Permanent

LOCATION: Gloucester

HOURS OF WORK: 42.5 per week

REPORTS TO: Business Development Manager

PURPOSE OF ROLE:

Your primary role is to increase the chances of success on all projects by keeping a track of quotes and opportunities that have not been secured by a contractor using our CRM system. Day to day activity includes calling contacts, building rapport and updating the system with project updates accordingly. In addition to this task it would be to conduct telesales activities to new or “gone-away” customers.

TEAM FUNCTION:

The team is focused on maintaining contact with the full network of customers and regularly following up projects/opportunities until they are 'flipped'.

RESPONSIBILITIES:

* Follow-up quotes on the CRM system, and adding key data to the CRM where necessary

* Proactive calls to existing or new customers

* Locating and tracking down opportunities, network with different influencers and customer types to create quotable opportunities of the complete Fluid Water Group portfolio

* Give technical advice and assisting customers with product selections and recommendations to suit their needs

* Working with customers post order to ensure experience exceeds expectations

MEASURES OF SUCCESS:

* Number of completed calls made in a given period

* Conversion of opportunities to flipped in order to increase the secured pipeline

* Increase network of contacts

* Ensure the information and activity in CRM in kept up to date

* Promote, where possible, other products in the Fluid Water Group portfolio, to 'swell' the opportunity

KNOWLEDGE AND SKILLS:

* Experience in working with customers in a sales environment

* Excellent verbal communication skills and comfortable on the telephone

* Competent level of IT skills with experience using CRM

* High level of attention to detail

ATTRIBUTES:

* Self-motivated, tenacious, inquisitive, driven to succeed, and results oriented – want to win

* Friendly demeanour that can build relationships easily

* Can do attitude

* Operate as part of wider team

* Willing to listen and learn