Login to Apply

Customer Service Executive
£27,000 - £30,000 + Bonus | Longfield, Hybrid | 12-Months FTC 
 
Are you a proactive and customer-focused professional with a passion for delivering exceptional service in a fast-paced, technical environment? We are working with a leading manufacturer that supplies cutting-edge safety systems across the UK – and they’re looking to expand their team with a Customer Service Executive.
 
The Role

Acting as the first point of contact for a key group of business customers
Coordinating fittings, quotes, returns, and contract rollouts
Maintaining systems and CRM to keep all records up to date and accurate
Working closely with internal departments (Sales, Engineering, Operations) and third parties to ensure smooth delivery of services
Supporting the wider team with order processing, technical admin, and coordination 
Essential Skillset

At least 3 years’ experience in a customer service or account support role
B2B experience is highly desirable
Confidence using systems (Navision/CRM experience is ideal but not essential)
Confidence using systems (Navision/CRM experience is ideal but not essential) 
Package

£27,000 - £30,000 per annum
Annual bonus
Hybrid working – 3 days in office, 2 days from home
Monday – Friday – 8:30am – 5:30pm