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Role: Customer Service Coordinator
Location: Poole, Dorset

Salary / Rate of pay: £28,000 - £30,000 DOE

Platinum Recruitment are working in partnership with a well-established packaging manufacturer. Over the years, they have built up a strong reputation and client database as a company that strives for excellence.

What's in it for you?

Join a busy and successful team, work in a stimulating environment where you can really develop and take ownership for your career. They are looking for a competitive and trustworthy Customer Service Coordinator to liaise with clients and follow the enquiries process all the way through to the delivery of their products.

They have a great sense of team working and do a lot as a group.

Parking
Pension
Holidays
ProgressionWhat's involved?

Customer Service Coordinator responsibilities include:

Process sales orders using a bespoke print MIS - CERM
Dealing with enquiries and producing quotations.
To be the main point of contact for a list of clients.
You will be required to deal with client queries and communicating professionally with the customer when necessary.
Keeping the business development manager up to date on project status and potential challenges.
Ability to learn and use a Management Information System (CERM). Previous experience using similar systems would be advantageous.
A technical mindset to understand print manufacturing processes.
Experience in the manufacturing sector is an advantage.
Ideally with a good understanding of materials and print technologies but not a necessity as training will be given.
Experience managing customers ideally including estimating/quoting.
Hardworking, with a commitment to going above and beyond for the customer.
Willingness to learn and have a can-do attitude.
Good knowledge of Microsoft products.
Have a professional and approachable manner.
Has the ability to problem solve and delegate with others.
Thrives under pressure during peak periods of work.Sound like the role for you? Then we would love to hear from you!

Click Apply Now and one of the team will be in touch to discuss this Export Clerk role in Christchurch, Dorset.

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Anna Brownless

Job Number: (phone number removed) / INDCOMMERCIAL

Job Role: Customer Service Coordinator

Location: Poole, Dorset

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy