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We are recruiting an exciting opportunity for a Hire Controller to join the team of a company that supplies specialist equipment to the construction and industry.
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.
Company – Independent Plant Hire Company
Job Title – Hire Controller
Location – Netherton, Dudley
Salary – £28-32k / annum
Hours – 7.30am-5.00pm Monday to Friday
Main Duties:
* First point of contact for customer enquiries
* Coordinating drivers to ensure equipment is delivered and collected from customers on time and efficiently.
* Ensuring accuracy of all paperwork.
* Liaising with the workshop to ensure that equipment is available.
* Assisting with loading and unloading in depot when required.
* Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
* Full training on product range will be given.
Requirements:
* IT literate
* Full driving licence (essential)
* Excellent communication skills, verbal & written
* Strong planning and organisational skills
* Ability to work under pressure & to set deadlines
* Customer focused
* Energetic & enthusiastic
* Hire industry experience (desirable)