Login to Apply

Customer Service Executive – Your Career Launchpad with Joloda Hydraroll

Are you a recent graduate ready to take the first big step in your career, or someone looking to accelerate your progression with a global leader? If you’re ambitious, motivated, and driven by a desire to make an impact – this could be the opportunity you’ve been waiting for.

We’re hiring a Customer Service Executive to join our growing, supportive team at Joloda Hydraroll – a company that’s been innovating world-class load handling solutions for over 60 years.

This isn’t just a job – it’s a launchpad for your career, with genuine opportunities to grow, learn, and progress.

Why Joloda Hydraroll?

Be part of a company trusted by world-leading brands like Unilever and Coca-Cola.

Join a close-knit team where your ideas matter and your development is a priority.

Thrive in a culture that values collaboration, innovation, and doing things the right way.

We don’t just move goods – we keep global supply chains flowing. And when you join us, you’ll play a vital part in making it happen.

About the Role

As a Customer Service Executive, you’ll be at the heart of our business – the first point of contact for customers and the vital link between sales, production, engineering, and logistics.

Your mission? Deliver excellent service, solve problems with a strategic mindset, and help drive improvements that enhance the customer experience.

What you’ll do:

Handle calls and emails with professionalism and efficiency.

Support customers with queries on pricing, delivery, and spare parts.

Work closely with internal teams to ensure smooth operations.

Create shipping documents and liaise with international couriers.

Manage key accounts and handle complex, high-volume queries.

Contribute to improvement projects, bringing fresh ideas to the table.

 What We’re Looking For

A recent graduate ready to step into a professional role OR someone with customer service/admin experience aiming for progression.

Ambitious, motivated, and driven – with a clear vision for your career.

A natural problem solver who can think strategically and adapt quickly.

Excellent communicator with strong attention to detail.

Ability to manage multiple priorities in a fast-paced environment.

Familiarity with order processing systems (Factory Master/Access) is a bonus, but not essential – we’ll train you!

The Package

Salary: up to £28,000 (depending on experience).

Career Growth: structured development and progression opportunities.

Work-Life Balance: 24 days’ holiday + bank holidays, plus flexible working.

Support: pension with employer contribution and tailored training.

Culture: a friendly, inclusive team that celebrates your success.

Hours: Mon–Fri, 08:30–16:30.

Ready to Shape Your Future?

If you’re eager to kickstart your career or step into a role where progression is built-in, Joloda Hydraroll is the place for you. You’ll gain hands-on experience, professional development, and the chance to grow with a business that values your ambition.

Apply now and start building the career you’ve been working towards