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Airfreight Account Manager

Location: Manchester
Salary: Attractive Salary + Benefits & Company Car Allowance
Contract: Full-time, Permanent

About the Role

Our client is seeking an experienced Airfreight Account Manager to join their growing team. This role is suited to someone with strong commercial acumen, excellent relationship-building skills, and a proven background in international airfreight operations. You’ll take ownership of key accounts while driving growth through proactive sales activity and exceptional service delivery.

Key Responsibilities

* Manage and grow a portfolio of airfreight customers

* Negotiate rates, service agreements, and commercial terms (including SLAs)

* Develop new business opportunities within the airfreight sector

* Provide accurate and timely quotations, costings, and service proposals

* Build and maintain strong relationships with clients, carriers, and internal teams

* Monitor performance against SLAs and resolve service issues effectively

* Keep up to date with airfreight market trends, carrier updates, and pricing changes

* Support operational teams to ensure seamless end-to-end service delivery

About You

* Proven experience in airfreight account management, sales, or operations

* Strong negotiation skills and the ability to manage complex commercial discussions

* Confident managing customer expectations and high-value accounts

* Solid understanding of international freight processes, compliance, and documentation

* Strong communication, organisational, and relationship-building skills

* Proactive, target-driven, and able to work independently

What’s on Offer

* Attractive salary and uncapped commission structure

* Opportunity to grow within an expanding logistics business

* Supportive environment with ongoing professional development

* A dynamic role with both customer-facing and strategic elements

How to Apply

If you’re an experienced airfreight professional ready for your next challenge, please forward your CV and a short covering summary.

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