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Job Purpose:

The Technical Delivery Manager oversees delivery teams to ensure that activities are carried out in accordance with established specifications, schedules, and budgets; coordinates interdepartmental functions in order to minimise delays; meets with delivery team members on a regular basis to review project status and plan future actions.

Mission

* Accountable for executing project delivery for the applicable part of the project scope.

* Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices.

* Ensures services delivery management based on PMI principles and in full alignment with customer.

Key Objectives / Deliverables

* Ensure the delivery of new and existing projects is to the appropriate levels of quality, on time and within budget, in accordance with the plan.

* Well versed in programme governance, performance monitoring and delivering high quality management reports.

* Overarching operational awareness, improvement strategies and proven problem solving abilities.

* Be responsible for the quality assurance and overall integrity of the projects.

* Plan and schedule project deliverables, goals, milestones.

* Recording, management and analysis of challenges.

* Maintain technical and project documentation

* Build, manage and motivate the Project teams.

* Manage third party contributions to the projects as appropriate.

* Communicate with all relevant departments and the management.

* Manage both the dependencies and the interfaces between projects.

* Report progress of the projects at regular intervals to the Line Manager.

Summary of Key Activities

* Continuous Project Management Planning and implementation of the Project Management Plan.

* Scheduling, forecasting and progress tracking of all projects.

* Controlling and optimising services delivery performance (operational KPIs i.e. SLA, time, scope, quality)

Essential

* 10-15 years’ experience in management of various different telecom projects with customer interaction on delivery of milestone projects.

* Have excellent planning, organising and delivery abilities.

* The ability to find ways of solving or pre-empting problems.

* Ability to communicate with all departments and the management.

* Ability to work under pressure and remain flexible.

* Work on own initiative