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Senior Planner – Social Housing (Ealing)
Location: Ealing
Pay: £18.25 per hour

We are looking for an experienced Senior Planner to join a busy social housing environment in Ealing, supporting a local authority housing contract.

You will be responsible for leading and managing a small planning team of 3 planners, ensuring the efficient scheduling of works, high levels of customer service and strong operational performance.

Key responsibilities:

Manage, support and develop a team of 3 planners

Oversee daily scheduling and allocation of repairs and maintenance works

Ensure appointments are planned efficiently and in line with service level agreements

Monitor workloads, performance and productivity of the planning team

Act as the main point of escalation for complex scheduling or resident issues

Work closely with operational and management teams to support service delivery

Produce reports and contribute to performance reviews

Essential requirements:

Previous experience in a senior or supervisory planning role

Proven experience managing staff

Background within social housing, repairs and maintenance, or property services

Strong organisational and problem-solving skills

Confident using scheduling and planning systems

Ability to work in a fast-paced, customer-focused environment

This is an excellent opportunity for an experienced planner looking to step into, or continue in, a leadership role within a social housing setting