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Contract Support

Watford

£36K per annum

Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.

About the role

Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

Job Description:

Prepare, attend and actively participate in monthly CLIENT Contract Review meetings.

Plan and arrange Subcontractor call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.

Assist management team with monthly Customer Report

Ensure use of Preferred Suppliers is maximised and best practice is in place with the ability to challenge supplier pricing.

Review Subcontractor performance and feedback through appropriate systems.

Ensure CLIENT systems are in use and kept updated

General Contract Management support for the Lead Contract Support and Account Manager

Ensure integrity of financial transactions for contract

Completion and management of Financial weekly reporting (Invoice Pool, Open Purchase Orders, Paid and Unpaid WIP, Debt, Overtime and Expenses), presenting to the Account and Business Unit weekly.

Person Specification

Organised, ability to proactively plan workload

Structured

Logical

Works in a clear and consistent manner

Attention to detail

Thorough in carrying out a tasks with a high degree of accuracy

Confident and effective in putting across point of view to others

Persistence

Does not let issues go and follows through to resolution

Customer and team focus

Interested? Contact

Resourcing Group is acting as an Employment Agency in relation to this vacancy