Login to Apply

Job Title: Employee Relations Care Advisor
Start Date: ASAP
Duration: 4 months (with possible extension)
Hours: Monday to Friday, 9:00–17:30
Location: Croydon, South London
Band: 5
Pay: £21ph PAYE (inclusive of holiday pay)

Job Summary:

Provide first-line HR advice and support to staff and managers in line with Trust policies and employment law, focusing on sickness management, flexible working, and general employee relations.

Key Responsibilities:

* Advise on short/long-term sickness, including supporting termination hearings and ill-health retirement.

* Support redeployment processes and offer guidance on complex/sensitive cases.

* Coach managers through sickness review meetings and reduce absence through active case management.

* Assist in appeal preparations and support flexible working applications and decisions.

* Monitor ESR data to track sickness, pay changes, and registration status.

* Identify HR concerns and collaborate on solutions with internal stakeholders.

* Lead on cases involving expired professional registrations.

* Maintain accurate case records and contribute to HR reporting.

* Provide general ER support, including on conduct, DBS, and FOI requests.

* Analyse HR data for trends and improvement areas.

Essential Experience:

* Band 5 ER Advisor within an NHS Trust

* Minimum 2 years NHS experience

* Skilled in managing complex ER cases, long-term sickness, redundancy, and dismissals

Desirable Experience:

* Knowledge of employment law and Agenda for Change

* CIPD qualified

* Experience managing a team

* Familiarity with ESR, e-DBS, and Smart Cards

* Understanding NHS financial challenges

Person Specification:

* Strong communicator (verbal, written, and face-to-face)

* High attention to detail and confidentiality

* Self-motivated team player with great interpersonal skills

* Able to act independently and support sensitive cases professionally