Learner Engagement Advisor

Middlesbrough, North Yorkshire
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We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available.

Training is included to prepare you for this role

Learner Engagement Advisor role:

This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor, the main responsibilities of the Learner Engagement Advisor is to complete enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey with B2W group.

Main Duties include:

• Complete all enrolments scheduled by the learner recruitment team

• Manage diary effectively to meet weekly enrolment activity targets

• Give clear and accurate information relating to the jobs and courses.

• Manage candidate expectations

• Carry put effective pre induction session for all online learners ensuring they are ready

for first day in learning

• Attend open days and carry out F2F enrolment if needed – (subject to availability and

locations)

• To ensure the candidate onboarding process is followed to guarantee a high-quality

learner experience

• Actively track and report back on DNA’s to Team leader to support improvements in

the learner recruitment process

• Ensure all administrative tasks including enrolment and induction paperwork are

completed timely and accurately

• To deliver outstanding Information, Advice and Guidance to new and existing learners

• Support skills delivery team with learner day 1 experience and retention for new

learners to support retention KPIs

• Build and maintain strong working relationships with key departments

• Always adhere to GDPR regulations.

• Ensure all training and CPD opportunities are undertaken

• Attend all meetings and company updates

Learner Engagement Advisor role:

£24,000 per annum + bonus available

Job Info
CV-Library logo
Job Title:
Learner Engagement Advisor
Company:
CV-Library
Location:
Middlesbrough, North Yorkshire
Salary:
£24000 Per annum
Posted:
Feb 11th 2026
Closes:
Mar 14th 2026
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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