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Our Client is a growing, organisation that value a collaborative culture that supports career development, practical problem‑solving and continuous improvement. The team is hands‑on, adaptable and focused on delivering excellent employee experiences while maintaining strong compliance and operational standards.

Role Summary

This role has been created to strengthen people operations and provide strategic HR support as the business evolves. You will lead day‑to‑day HR activity, coach managers, develop learning and succession plans, and ensure policies and processes remain compliant and user‑friendly. This is a visible, impactful role where you can shape HR practice and help the organisation grow with confidence.
Key Responsibilities

Line manage and develop the HR Assistant; build HR capability across the organisation.
Coach and advise managers on employee relations, performance management and fair HR practices.
Lead learning, development and succession planning initiatives.
Review and update HR policies, contracts, staff handbook, induction materials and performance documentation to reflect current legislation.
Maintain HR systems and databases, acting as the first point of contact for HR‑related queries.
Liaise with outsourced payroll providers, approve payroll files and manage payroll‑related queries.
Oversee pension administration and ensure accurate recording and reporting of tips and supplier gifts in line with policy.
Prepare regular HR reporting for senior leadership and attend Board meetings as required.
Support health & safety compliance in partnership with Facilities and Safety colleagues.
Manage ad‑hoc HR projects, respond to statutory surveys and work with external advisors including agencies, legal counsel and unions.Essential Skills & Experience

Proven experience as an HR generalist with practical employee relations experience.
Experience supervising or line‑managing HR team members.
Solid working knowledge of UK employment law, GDPR and HR compliance.
Comfortable with HR systems, data management and delivering clear HR reporting.
Strong organisational skills, attention to detail and ability to manage competing priorities.
Excellent communication and stakeholder management skills, including working with senior leaders.Desirable Skills & Experience

Experience with HiBob, Deputy or similar HR platforms.
CIPD qualification (Level 3 or 5) or equivalent professional development.
Familiarity with payroll processes, pension scheme administration and national business surveys.
Experience liaising with unions and external legal advisors.Preferred Education and Experience

CIPD qualification desirable (or working towards) with at least three years’ hands‑on HR experience. Demonstrable experience delivering ER support, L&D activity and HR systems management is preferred.
Other Requirements

Regular travel to venues and occasional attendance at senior leadership/Board meetings will be required. The role demands discretion handling confidential information and a proactive approach to keeping up with legislative changes.
If you meet the essential criteria and are ready to make a measurable impact, please submit your CV to apply