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The successful applicant will manage the full sales process for a portfolio of residential properties, from initial client engagement through to the acceptance of offers. This includes attending initial property visits, assisting clients in completing legal and compliance documentation, and verifying identity in line with current regulations. The role requires proactive sales management with a strong focus on client communication, both in person and by phone.

Key Responsibilities and Duties:

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Maintain and manage relationships with clients throughout the sales process.

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Handle enquiries, provide regular feedback to clients, and offer strategic recommendations to support prompt and optimal sales outcomes.

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Attend initial property meetings to advise on documentation, including terms of engagement and property details.

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Conduct identity verification and anti-money laundering checks in line with current requirements.

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Support and advise clients on marketing strategy, including coordination with external suppliers for photography, floor plans, energy certificates, and aerial imagery.

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Arrange and conduct viewings or coordinate with clients as needed.

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Follow up on viewings, deliver constructive feedback, and recommend actions to enhance sale potential.

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Monitor and manage portfolio stock levels, recommending price adjustments where appropriate.

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Provide professional advice to clients on all aspects of the property sales process.

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Register prospective purchasers, capturing full details and updating preferences as needed.

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Maintain ongoing contact with potential buyers to match them with suitable properties.

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Identify cross-selling opportunities and refer clients to relevant services, such as financial advice, legal support, and property surveys.

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Negotiate offers effectively to secure optimal sale terms.

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Ensure all due diligence, including identity and financial checks, is completed prior to finalizing a sale.

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Support the progression of sales by coordinating communication among all involved parties, managing timelines, and ensuring that expectations are aligned throughout the transaction