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Field Service Engineer
Location: London & Southeast (based from NW London)
Salary: £37,000 – £42,000 (depending on experience)
Job Type: Permanent

A fantastic opportunity has arisen for an experienced Field Service Engineer to join a leading team delivering high-quality service and maintenance on commercial laundry and warewashing equipment. Based from NW London, you’ll be covering London and the Southeast, supporting a wide range of clients across industries such as hospitality, healthcare, sports, and private residential.
The Role:
As a key member of the service team, you’ll be the face of the business, attending service calls, diagnosing and repairing equipment, and ensuring top-quality service delivery. Your day-to-day responsibilities will include:

Attending field service calls for commercial laundry, warewashing, and auto dosing systems
Diagnosing faults, completing repairs, and reporting on findings
Checking, commissioning, and carrying out basic installations of equipment, ozone, and dosing systems
Reconditioning and testing ex-rental equipment
Performing routine maintenance visits
Maintaining van stock levels and updating Salesforce inventory
Identifying and reporting on machine and install conditions with recommendationsThe Person:
We’re looking for someone with the following skills and experience:

Mechanical and electrical servicing experience (Gas Safe qualifications a plus but not essential)
Confident in reading and interpreting electrical schematics
Strong problem-solving and diagnostic abilities
Clear communication skills, both written and verbal
Friendly, professional, and customer-focused
Self-motivated and well-organised, with the ability to manage time effectively
Calm under pressure with a strong work ethic and pride in their work
Full UK driving licence (clean)Why Apply?
This is a great opportunity to join a well-established and expanding service team within a growing business. Wages are based on experience and qualifications, and applications are welcomed from candidates who can demonstrate the required skills — even if you haven’t worked with commercial laundry systems before