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A very exciting opportunity for a Reception Team Leader has come up to join a fantastic company based in Godalming! Our client is a specialist in their field, looking for an innovative and self sufficient person to lead and support a team and provide support across the business to their clients and customers.

The Reception Team Leader will carry out the following duties:

Be the first point of contact for all reception team enquires
Have the ability to deal clients and sensitive information and requests
Manage the team rota to ensure appropriate cover at all times
Manage team holidays ensuring holiday and staff absence
Act as cover for the team when required
Manage the training and performance of the team and team members
Carry out informal meetings and escalation where necessary
Take responsibly for appraisals with support from HR team
Provide additional support to the reception team
Carry out general reception duties

To be considered for the Reception Team Leader position you will:

Have previous customer service experience
Be able to work well in a high pressure environment
Maintain excellent communication skills both verbally and written
Have great IT knowledge
Have previous rota organising experience, this is essential
Maintain previous experience managing a team
Have a professional and friendly approach
Maintain excellent time management and organisational skills

This is a fantastic opportunity for a Reception Team Leader who is looking to join a great company! Please apply for more information