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Join Newcastle United as a Matchday Hospitality Host!

Casual Position – Work match days and events, including weekends, evenings, and bank holidays.

Competitive Hourly Rate

Closing Date: 23 June 2025

We are the heartbeat of the city, bringing people and communities together. Join the Newcastle United Family as we embark on the next steps of our exciting journey.

Your Matchday Role

We’re looking for enthusiastic individuals to join our Hospitality team. As a Hospitality Host, you will:

* Be the face of the club within an allocated hospitality area.

* Give guests a warm welcome and goodbye as they arrive and depart from hospitality areas.

* Gather feedback from guests within your allocated hospitality area.

* Create a seamless link between the Hospitality Department, our catering partners, and matchday guests.

* Ensure that guests receive the highest possible standards of service and have an exceptional hospitality experience.

About You

You will have the following skills and experience:

* Strong communication skills.

* Previous customer service experience.

* The ability to resolve issues on the day.

* Provide a smooth and professional service to all guests in your allocated area, ensuring all their catering needs are met.

We need you to be flexible to work all home match days at St James Park, including cup games, European games, and any special events.

United As One

We’re committed to equality, diversity, and inclusion and believe in equal opportunities for all. We recognize that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.

Safeguarding

We’re committed to being a place where everyone is safe, heard, valued, and able to thrive. We place high value on the safeguarding and welfare of everyone we engage with.

How to Apply

For further information about the role, please view our job description here.

If you are successful at shortlist, you will need to be available on Tuesday 1 July to attend an assessment evening. Unfortunately, we will be unable to reschedule if you’re not available.

Due to the volume of applicants, if you do not receive an invite to the assessment evening, please assume your application has been unsuccessful on this occasion