Login to Apply

Second Line Support Engineer

We’re looking for an experienced Second Line Support Engineer to join a tight-knit IT team based in Crawley. You’ll provide technical support across Microsoft technologies, ensuring smooth day-to-day operations and great customer service.

Key responsibilities:

* Deliver 2nd line support for desktops, laptops, and mobile devices

* Administer Microsoft 365, Active Directory, and Intune

* Troubleshoot hardware, software, and network issues

* Manage incidents and service requests

* Assist with upgrades, patching, and documentation

What we’re looking for:

* Proven 2nd line support experience

* Strong knowledge of Microsoft 365, AD, and Intune

* Good understanding of Windows 10/11 and basic networking

* Clear communicator and team player with a proactive approach

This is a great opportunity to join a collaborative IT team, develop your skills, and work with modern Microsoft technologies