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Office Administrator

? Location: Caerphilly, South Wales
? Salary: £27,000 per annum
? Office-based | Full-time | Permanent

Be the backbone of a busy service team

We're looking for a confident, organised, and detail-driven Office Administrator to join a small, friendly service department based in Caerphilly. If you enjoy variety, like keeping things running smoothly, and want to be the go-to person for getting things done-this role could be the perfect fit.

This is what you'll be doing

As an Office Administrator, you'll play a key role in supporting the day-to-day operations of a technical service team. Expect a hands-on role where no two days are quite the same.

Be the first point of contact - manage incoming phone calls and customer enquiries with professionalism and a helpful approach.

Coordinate daily operations - schedule call-outs, plan diaries, and keep everyone up to date.

Handle essential admin - accurately log enquiries, jobs, and quotations using Excel or Google Sheets.

Support service delivery - raise purchase orders, organise parts, issue invoices, and generate maintenance renewals.

Maintain key records - track refrigerant usage, update registers, and assist with compliance admin (full training provided).

This is what you'll bring to the team

We're looking for someone who's proactive, reliable and enjoys working in a structured but busy environment. As an Office Administrator, you'll bring:

Strong organisational skills and the ability to manage multiple tasks at once.

Good working knowledge of Microsoft Office-especially Outlook and Excel.

A confident, professional telephone manner and excellent communication skills.

A positive, can-do attitude and the ability to work independently as well as part of a small team.

A keen eye for detail and an interest in keeping systems and records accurate and up to date.

This is what you'll get in return

You'll be joining a small, supportive team in a varied and rewarding role with clear responsibilities. Benefits include:

Hours: Full-time, Monday to Friday- early Friday finish!

Holidays: Generous holiday entitlement

Supportive working environment with ongoing training for specific systems

Opportunities for development in a stable and growing sector

Apply now for more information and take the next step in your career as an Office Administrator