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Service Manager – Critical Refrigeration / Cooling Contracts
Location: Southeast - Kent
Company Profile:
Join a leading service contractor who also manufacturer refrigeration systems for the process, food and beverage sector, with over 100 years specializing in industrial-scale cooling, refrigeration, and chiller systems.
Position Overview:
We are seeking a Service Manager to oversee a skilled team of technicians, lead growth of the service unit and ensure contracts are ran efficiently and smoothly, the branch has a long standing and stable team with a lot of growth opportunity to grow the team and resources available to assisting in gaining more contracts.
Key Responsibilities:
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Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts.
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Maintain strong relationships with clients, ensuring customer satisfaction and retention.
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Grow the service division to achieve personal and business goals, with resources available to help achieve plans.
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Future opportunity for career growth and progression.
Requirements:
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Proven experience as a Service Manager, General Manager or Contracts Manager, ideally within the refrigeration, HVACR or Process Engineering sector.
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Excellent leadership and team management skills.
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Ability to effectively deliver on customer expectations.
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Strong communication skills and customer-focused approach.
Package:
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£60K-£65K
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Car/ Allowance £6,500
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Bonus up to 15%
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26 Holidays
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Private Medical
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Pension
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Comprehensive benefits package.
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Opportunities for professional development and training