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Job Title: Customer Operations Manager

Location: Warwick, CV35 0DB

Working Hours/Shift Pattern: Monday to Thursday 7:00 - 15.30, Friday 7:00 - 12:00

35 hours/week, 1-hour unpaid lunch break Monday - Thursday

Type of Employment: Temporary only for 3 months (possibility of extension but no guarantee)

Start Date: ASAP

Main duties & responsibilities:

Process quotations for stock to order based on data provided by the customer
Complete quoting, ordering and raising invoices to suit customer requirements
Expedite orders in process
Check and process deliveries in stores area on-site
Transport goods from stores area to office on-site
Book goods in, create delivery notes and distribute orders to the customer's staff
Completing day-to-day sales administration as applicable on internal and customer digital systems
Adhering to H&S policies and procedures on site

Essential skills / experience / qualifications:

Able to process sales quotations and demonstrate purchasing and expediting experience
Excellent customer relations and communication skills
Able to actively engage and build relationships with customers on-site to benefit sales activity and service to the customer
Able to demonstrate and use basic IT literacy skills to complete daily activities; system specific training will be provided
Supervisory experience is not essential, but candidates need to be able to demonstrate understanding of having sole responsibility and accountability for sales performance and customer relationships.
Previous experience having managed customer accounts
Comfortable being the sole member on-site working alongside customer on a daily basisCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy