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Scheduling Operations Planner 

Salary: £28,300 (pro rata)

Hours: 37 hours per week
Location: Southampton
Contract Type: Full-time, Temp- Perm

About the Role

We’re looking for a proactive and customer-focused Scheduling Operations Planner to join a busy and collaborative team based in Eastleigh. In this role, you’ll coordinate the daily workload of trade operatives, ensuring all repairs and maintenance jobs are booked efficiently, with maximum productivity and minimal travel.

You’ll use a dynamic scheduling system to manage appointments and help ensure that customers receive timely, high-quality service — every time.

Key Responsibilities

Plan and schedule responsive, planned, and cyclical maintenance jobs

Use a scheduling system (Total Mobile Optimise) to maximise daily efficiency

Minimise travel time and downtime for operatives

Work closely with trade operatives, internal colleagues, and customers

Prioritise vulnerable customer needs and health & safety considerations

Adapt quickly to real-time updates and changes in the schedule

Contribute to ongoing improvements — we’re always looking to do better, not just maintain the status quo

What You’ll Bring

Previous experience in scheduling, coordination, logistics or similar

Good IT and systems knowledge, ideally with scheduling software

Excellent organisational and multitasking skills

Strong communicator with a customer-first mindset

Enthusiastic, flexible, and solution-focused approach

Ability to work well under pressure and in a fast-paced environment

What You’ll Get

A competitive salary of £28,300 PA 

37 hours per week, with a supportive team environment

The chance to make a real impact on customer satisfaction and service delivery

Opportunities to contribute ideas and shape how things are done

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer