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Job Description

Countrywide are seeking a driven and professional customer service specialist who wants to be a part of an established, passionate team supporting the accounting functions within Countrywide’s estate agency network.

Salary: From £24,250 per annum.

Schedule: Monday to Friday, 9:00am-5:30pm.

Location: Countrywide Lettings Support Centre, Annesley, Nottinghamshire.

Part of the Connells Group, the Accounts Administrator will be responsible for providing support to our Landlords, Tenants, branch network and Contractors. You will be instrumental in ensuring the accounts processes are accurate and delivered in a timely manner, as well as responding to general enquiries for our customers.

As Accounts Administrator, you will need to demonstrate excellent communication, attention to detail and the ability to work to tight deadlines.

Key skills of an Accounts Administrator

Demonstrate your passion for working with people by taking ownership of customer queries and seeing them through to a positive resolution.

Support our customers in an efficient and engaging way. You will need good telephone manner, coupled with strong numeracy and communication skills

Have a keen eye for detail. It is our responsibility to ensure the safekeeping and proper handling of millions of pounds of client money.

Establish and build strong relationships with customers and colleagues.

Be a team player. You will need to confidently participate and contribute to team meetings and training.

Have a willingness to learn. Compliance is key in the property industry, and you will need to proactively build your knowledge and understanding of relevant legislation.

Benefits for an Accounts Administrator

Pension scheme.

23 days annual leave, increasing with service.

Training and career progression opportunities throughout the business.

Industry recognised qualifications.

Discount schemes covering retail, entertainment, travel and health.

Free on-site parking.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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