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Continuous Improvement Assistant
Birmingham

About Us

We are Cooksongold, and we’ve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

Based in the heart of the Birmingham Jewellery Quarter, with a store in London’s Hatton Garden, we are a friendly, well-established and expanding business of 270 dedicated employees.

We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award in 2024 and 2025, and we recently won Jewellery Supplier of the Year at the UK Jewellery Awards 2025.

It’s an exciting time to join us! We are continuing to invest in our jewellery operation and explore new markets for precious metals.

We currently have a vacancy for a Continuous Improvement Assistant.

The Role

As our Continuous Improvement Assistant, you will ensure processes and standards on the production floor are implemented, executed and respected by all team members. Continuous drive and relentless execution towards “Manufacturing Excellence” is a necessity to succeed, whilst being flexible at all times and having a positive mindset.

Key Responsibilities

- Assist with basic data collection and update the CI boards and trackers.
- Support the CI Supervisor with admin tasks and wider production and business projects.
- Support with updating SOPs and help organise CI files, SharePoint content and forms.
- Help with basic 5S checks (photos, notes, scores).
- Learn how to handle simple FO/IP/LO checks.

About you

- Proven experience in a production/engineering environment.
- Ability to follow processes and procedures accurately and with attention to detail.
- Proficiency in Microsoft Excel.
- Strong communication skills and the ability to work collaboratively within a team environment.

Benefits

We offer a well-balanced working environment with a competitive salary package and excellent benefits which support employees at every stage of their career.

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