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Warehouse Assistant

Location: Watford

Hours: Monday to Friday – 7:30am to 5:30pm
Alternate Saturdays – 6:30am to 3:30pm (49.25 hours per week)

Salary: £31,269

Benefits:

* Pension – 5% Company Contribution

* Life Assurance – 4x Salary

* Staff Discount on products

* Free Breakfast

* Cycle to Work Scheme

* Employee Assistance Programme

* Long Service Awards

* Annual Leave: 20 days plus bank holidays (pro rata)

* Birthday Day Off

* Wider Wallet – Discounts on high street and online stores

Knowledge, Skills & Experience Required:

* Previous experience in warehouse operations or order fulfilment preferred

* Valid forklift licence preferred, training provided

* Strong attention to detail with excellent organisational and time management skills

* Proficiency in warehouse management systems and order processing platforms

* Ability to work effectively within a team and collaborate across departments

* Physical capability to lift and move heavy packages as needed

Key Responsibilities:

* Efficiently pick items from stock and ensure accurate packaging to prevent damage during transit

* Maintain a clean and organised workspace to support smooth operations

* Monitor incoming orders and prioritise based on urgency and shipping requirements

* Coordinate with shipping carriers to schedule pickups and deliveries

* Process customer collection orders accurately and promptly while assisting customers with inquiries

* Manage returns in line with company policies, inspecting returned items for damage and updating inventory records accordingly

* Monitor sales and process orders ensuring correct labelling and packaging for shipment

* Coordinate with the Customer Support team to resolve any buyer inquiries or issues