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IT Operations Technician

On site, 5 days a week

£28,000 DOE

The Role:
We are looking for a proactive and hands-on IT Operations Support Technician to support the day-to-day running of our IT function. This role is ideal for someone with a practical approach to IT, who enjoys working with hardware, supporting engineers, and keeping operations running smoothly.

You will be responsible for device configuration, asset and stock management, fault diagnostics, and providing operational and project support across the wider IT department.

Key Responsibilities

Imaging and configuring Windows devices
Diagnosing and resolving hardware-related issues
Managing stock in and stock out, ensuring accurate records are maintained
Overseeing equipment repairs under warranty
Maintaining accurate asset management records
Ensuring all IT tickets are updated with relevant and timely information
Keeping the IT workspace clean, organised, and efficient
Assisting engineers with onsite work when required
Supporting IT projects across the wider IT function
Carrying out administrative duties to ensure the workshop runs smoothly
Collaborating with other IT teams including Remote Support and 3rd Line Infrastructure on daily tasks and ad-hoc projects
Assisting with the maintenance of the field van fleet
Undertaking other duties as required to support daily IT operations

Skills & Experience

Previous experience within the IT industry (procurement or operations experience desirable)
Basic knowledge of IT hardware and systems
A self-starter with a hands-on, flexible approach
Strong organisational skills and attention to detail
Ability to use initiative and work proactively
Strong problem-solving mindset
Works well as part of a team
Able to deliver a high level of customer service to staff and clients

Why Join Us?

Opportunity to work within a supportive and collaborative IT team
Exposure to a wide range of IT operations and projects
Hands-on role with room to grow and develop technical skills

? Interested? Apply now or get in touch to find out more.

50955NB

INDFIR

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy