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A luxury salon and haircare brand with an international reputation for excellence is seeking an experienced Salon Manager to lead daily operations and deliver an exceptional client experience. This is a hands-on management role, focused on driving commercial performance, maintaining service quality, and leading a talented team within a high-end salon environment.

Key Responsibilities:

* Oversee daily salon operations to ensure efficiency, service excellence, and smooth workflow.

* Ensure compliance with all health, safety, and hygiene regulations and maintain professional standards.

* Monitor and optimise appointment bookings, client retention, and retail sales.

* Manage inventory, stock control, and product displays to support commercial targets.

* Handle client feedback or service issues promptly to maintain brand reputation and satisfaction.

* Support marketing campaigns, events, and promotions to attract and retain clients.

* Report on key performance indicators (KPIs), sales targets, and operational outcomes.

Requirements:

* Minimum 3 years’ experience in salon or beauty management, ideally within a luxury or high-end environment.

* Proven experience managing a small to medium team within a service-led business.

* Strong understanding of salon operations, retail performance, and client service standards.

* Proficient in appointment booking systems, scheduling, and inventory management.

* Commercially driven, with experience improving sales and operational efficiency