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Adecco are currently recruiting for an End User Device Engineer, for a large organisation based in Oxfordshire on a contract basis. The successful candidate will have experience within general desk side support and physical Desktop PC installations with Windows 10, smartphones, laptops and desktops. Please note this position requires you to have a Full UK Driving License, you will be provided with a company vehicle.

The day rate will be £250 inside IR35 paid to Umbrella and will require DBS like vetting with the contract expected to conclude at the end of March 2026 (extensions likely). This is a full time position (37.5) Monday to Friday, 09:00-17:00.

Duties will include:

Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems
Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles
Support the schedule of moves, projects, events and tech provides providing a proactive service
Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers

You must have:

Experience with a previous large scale Windows migration
Ability to cope under pressure
Pay great attention to detail
Excellent experience with supporting Windows 10
Excellent customer facing skills, comfortable working with all different levels of staff
Good communication skills