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Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Our family-owned client is looking for someone to become a vital part of the Finance Team, providing maternity cover for 10 months. We value teamwork, empathy, and a shared commitment to excellence. By joining the team, you’ll be part of a company that prioritizes its employees and customers, ensuring they remain the first choice for both.

Key Responsibilties

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As a Credit Control Administrator, you will play a key role in managing the company’s accounts receivable processes. Your main responsibilities include:

* Facilitating debt collection and improving the debtor aging profile.

* Reviewing and reporting aged debt.

* Managing customer accounts and reconciling invoices.

* Liaising with sales managers and depot staff to ensure efficient debt collection.

* Handling unallocated cash amounts and resolving account queries.

* Maintaining accurate records of chasing activity and client communications.

* Providing account information to internal departments and assisting with reception duties as required.

Essential Skills:

* Proven experience in credit control with a good understanding of accounting processes.

* Strong communication skills, both verbal and written, with a professional and clear telephone manner.

* Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure.

* A proactive, positive attitude with high levels of commitment and flexibility.

* Excellent interpersonal skills and the ability to build strong client relationships.

* Competence in Microsoft Office, particularly Excel, and accounting software.

Desirable Skills:

* Knowledge of the dairy industry or similar retail business.

* Familiarity with financial and legal regulations impacting company policies.

Position Overview;

Days worked: Monday - Friday

Hours: 37.5 hours per week (across five days)

Shift Times: (Apply online only)

Swift (Gloucester) are acting as an employment agency in regard to this vacancy