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Senior Service Advisor

Franchised Motor Dealership - Salisbury area

Senior Service Advisor

Location: Salisbury Area

Salary: £30k basic £34k OTE uncapped

Driving Licence Required: Yes

Monday to Friday

Saturday on Rota

42.5hrs per week

As a Senior Service Advisor, you'll be a key point of contact for our customers, ensuring every interaction is handled with professionalism, efficiency, and care. You'll lead by example, helping to drive service profitability through expert communication, accurate documentation, and a proactive approach to upselling additional products and services. Supporting the Aftersales Manager, you'll also play an important role in mentoring and motivating the service team to meet departmental targets and maintain high standards across all touchpoints. Working closely with the workshop, parts, and sales teams, you'll ensure smooth internal processes and deliver an exceptional end-to-end customer experience.

We're looking for someone who's confident, organised, thrives in a fast-paced, customer-focused environment and passionate about delivering exceptional customer service. You'll need to be a strong communicator, both in person and over the phone, with a calm and professional manner. You'll also be comfortable using computer systems, managing busy workloads, and supporting others to succeed. If you enjoy solving problems, building relationships, and take pride in creating positive customer experiences, this could be the perfect role for you. We are looking for someone who is currently in the motor trade looking for their next opportunity.

If you're ready to step into a senior role with fantastic potential and want to represent a brand known for quality and innovation, we'd love to hear from you.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission