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We’re exclusively partnering with a growing, forward-thinking insurance brokerage that is looking for an experienced Senior Claims Manager to take full control of their claims function.

If you’re ready to step into a role where your decisions genuinely matter — keep reading.

Why This Role Stands Out

* Full ownership of the claims function

* Leadership responsibility across Commercial, Agricultural & Personal Lines

* Genuine influence over processes and service standards

* A business that values expertise and initiative

* Clear opportunity for progression

You’ll manage the entire claims lifecycle — from first notification through to settlement, ensuring claims are handled efficiently, accurately, and with exceptional client care.

What You’ll Be Doing

* Overseeing all claims across Commercial, Agricultural & Personal Lines

* Acting as the key point of contact for clients, insurers, and loss adjusters

* Driving claims forward and proactively chasing outstanding settlements

* Supervising and supporting Claims Handlers

* Reviewing claims for compliance, accuracy, and best outcomes

* Improving processes to increase efficiency and service quality

* Resolving complex cases and negotiating satisfactory settlements

* Ensuring payments are processed promptly and correctly

What We’re Looking For

* 5+ years’ experience within a Claims role

* 2+ years in a Senior or supervisory capacity

* Strong leadership and decision-making ability

* Excellent organisational and problem-solving skills

* Confident communicator with insurers and stakeholders

* Acturis experience (highly desirable)

* High attention to detail and ability to manage multiple priorities

What’s On Offer

* £30,000 – £35,000 per annum (depending on experience)

* 25 days holiday + bank holidays (increasing with service)

* Company Pension

* Company Health Plan (after 1 year)

* Ongoing training & career progression

* Free parking

Ready to step into a role where you’ll truly lead the claims function?

Apply today for a confidential discussion. We’re shortlisting immediately — don’t miss out