Login to Apply

Customer Success and Onboarding Exec Legal tech - Hybrid 1 day office

Join a fast-scaling LegalTech company that's transforming how top law firms adopt and use legal software. As a Sales Support Specialist, you'll play a key role in ensuring new clients have a smooth, engaging start with our platform while supporting the sales and renewals teams to deliver exceptional service.

What You'll Do:

* Be the go-to contact for onboarding new law firm clients within existing accounts

* Run engaging demos and training sessions for legal professionals

* Create onboarding materials, guides, and FAQs

* Support the sales team with admin and proposals

* Identify upsell opportunities and help reduce churn

What You Bring:

* Proven experience in customer onboarding, sales support or client success

* Great communication skills—you’re confident leading demos and building relationships

* Highly organised, detail-driven, and proactive

* Experience in B2B SaaS or subscription services a plus

* Familiar with CRM tools like Salesforce or HubSpot

What You’ll Get:

* A role with real impact in a high-growth LegalTech success story

* Supportive, collaborative team culture

* Clear opportunities for growth and progression

* Competitive salary and benefits

Keyword Cloud: “Customer Success Exec”, "Onboarding" “Legaltech Sales Support” ,“Trainer”, “Instructor”, “Law firms”, “Magic circle” "legaltech", "legal tech," "legal-tech", "Law firm", "Solicitor", Lawyer", "AI", “Legal Data”, “Consultancy”, “Data”, "legal software", "Platform", "SaaS”, "PaaS