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Customer Care Advisor
* Location : Bedford
* Salary 1-12 weeks : £14.00 - £14.50 per hour
* Full Time Salary : £33k - £36k pa +Team Bonus
* Attend a Onsite Interview
* Contract type : Temp to Perm
We're hiring a Customer Care Advisor for a well-known high street furniture retailer.
Duties of role
* Handling incoming calls, emails & live chats.
* Provide effective & professional communications
* Resolve customer complaints & queries
* Update customers records & documentation
* Take control of customers issues from start to finish
About the person
* Excellent verbal & written communication skills
* Confident and customer focussed
* Prior experience working towards KPIs
Working Hours
* Monday to Friday = 9am-8pm
* Saturday & Sunday = 9am-6pm
* Shift Pattern rotated on a 6-week rota
* Full information at interview