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Customer Sales Consultant

Inbound | Phone, Email & Live Chat
Leigh-on-Sea, Essex

£25,000 basic + £210 monthly bonus (first 6 months) + uncapped commission

Are you someone who enjoys guiding customers to the right decision, rather than pushing a hard sell?

We’re looking for confident, personable sales professionals to join a customer-focused environment where conversations are warm, inbound and needs-led. Customers contact you because they want help — your role is to listen, advise, and recommend the right solution.

This role suits people who thrive on targets and performance, but prefer a consultative, soft-sale approach.

What you’ll be doing

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Handling inbound enquiries via phone, email and live chat

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Understanding customer needs and recommending suitable options

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Confidently handling questions and objections in a calm, professional way

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Identifying opportunities to upsell or add value where appropriate

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Working to individual and team performance targets

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Delivering a consistently friendly, reassuring and trustworthy experience

Who this role is perfect for

We’re open to people from a wide range of backgrounds, including:

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Telephone-based sales or customer service

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Estate agency or property sales

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Recruitment or resourcing roles

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Retail, hospitality or face-to-face sales

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B2B or B2C sales environments

If you’re good with people, comfortable discussing money or decisions, and motivated by performance — we want to hear from you.

What you’ll need

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Experience in a sales or customer-facing environment

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Confidence working to targets and KPIs

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Strong objection handling skills

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Excellent communication and rapport-building ability

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A professional, likeable telephone manner

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Comfortable multitasking across systems and channels

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Proactive, solution-focused mindset

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A genuine desire to help customers make informed decisions

(Experience in regulated or compliance-led environments is a bonus, but not essential.)

What’s on offer

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£25,000 basic salary

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£210 monthly bonus (guaranteed for the first 6 months)

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Uncapped performance commission

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Structured training and support

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Clear progression opportunities for high performers

Why people enjoy this role

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Customers come to you — no cold calling

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Conversations are advisory, not aggressive

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You’re rewarded for doing the right thing for the customer

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Performance is recognised and genuinely uncappe

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Send your CV now to be considered for this fantastic new opportunity.

Send your CV now to be considered for this fantastic new opportunity