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Job Title: Business Support Officer – Adults & Children’s Social Care
Location: Sutton
Salary: £16.31 per hour
Contract: Temporary ongoing- hybrid, at least one day on site
Hours: 37 hours per week
Closing Date: 19/06/2025

We are seeking a highly organized and proactive Business Support Officer to join our client’s dynamic Social Care teams supporting both Adults and Children's Services. This is a vital role providing high-quality administrative and business support to front-line social care teams, ensuring that vulnerable individuals and families receive the support they need efficiently and effectively.

Key Responsibilities

* Provide comprehensive administrative support to social workers, team managers, and service users.

* Manage and maintain case management systems (e.g., Liquidlogic, Mosaic), ensuring data accuracy and confidentiality.

* Coordinate and minute multi-agency meetings, such as Child Protection Conferences and Adult Safeguarding meetings.

* Handle sensitive and confidential information with discretion and in compliance with data protection regulations.

* Process referrals, maintain records, and generate reports as required.

* Support the preparation and tracking of care packages, assessments, and reviews.

* Deal with telephone and email enquiries from professionals, service users, and the public in a professional manner.

* Contribute to service improvement by identifying and implementing process efficiencies.

We’re looking for someone who:

* Has strong administrative and IT skills, including Microsoft Office and case management systems.

* Is detail-oriented and able to manage competing priorities effectively.

* Has excellent communication skills and a customer-focused approach.

* Understands the importance of confidentiality, particularly within a safeguarding and social care context.

* Have a typing speed of 50+ WPM.

* Can work independently as well as part of a collaborative team.

* Has previous experience in a similar support role within social care or a related setting (desirable but not essential).

Apply Today!

Hit “Apply Now” or contact Magdalena for further information