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French-Speaking Customer Service Administrator

Location: Staines

Hourly Rate: £12.21 per hour

Hours: Full-time, Monday to Friday | 8:00 AM - 5:00 PM | 40 hours per week

Our client is seeking a proactive and detail-oriented French-Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service to customers across Europe.

Key Responsibilities:

Accurately input, update, and maintain customer information and records.

Provide professional and efficient support to European agencies in both French and English.

Confidently use Microsoft Office applications, particularly Excel and PowerPoint.

Investigate court summons and assist in reducing associated costs.

Respond to customer queries promptly and professionally, ensuring high levels of satisfaction.

Work independently to achieve daily performance and productivity targets.

Consistently meet quality standards and maintain compliance with company procedures.

Support the wider team with additional administrative duties as required.

Skills and Experience Required:

Proficient with Windows 7 and Windows 10 operating systems.

Strong sense of responsibility, commitment, and reliability.

Fluent in French and English, both written and verbal.

Excellent communication and organisational skills.

A methodical, accurate, and solution-focused approach to tasks.

Click 'Apply Now' to take the next step in your career.

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