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Our client, a leading provider of Social Housing, Student accomodation and Care Homes are looking for an experienced Call Centre Manager within their Gas Planning department.

Duration 8 months

£26/hour (circa £55,000 p.a. pro-rata)

Candidates must have significant knowledge of managing staff within a Call Centre environment.

The job will be to lead the national gas planning team responsible for the scheduling, compliance and performance management of all gas servicing and repair activities delivered internally and externally. Ensure regulatory compliance, customer satisfaction and operational efficiency across multiple regions. Some experience in Gas Servicing and Repair Scheduling would be beneficial. However Contact Centre Management is the main focus of this job