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We’re seeking an Administrator on a temporary basis for our Norwich based client. This role is full time, Monday to Friday for a minimum of 2 months (potentially to be extended or go temp to perm)

Key Responsibilities

* Booked customer appointments and maintained detailed records using spreadsheets with contact details and addresses for each stage of the process

* Coordinated kitchen and bathroom replacement projects for social housing providers.

* Scheduled surveys and start dates with customers, ensuring all paperwork was prepared and passed to the on-site team

* Worked closely with surveyors and site staff to maximise contract efficiency and survey time

* Handled a high volume of customer calls, providing updates and resolving queries in a professional manner

* Regularly managed bookings of approx. 10 kitchens and 10–15 bathrooms per week, supporting surveyors running up to 8 surveys per day

* Pulled together information from multiple sources to keep projects on track and ensure smooth delivery

Required Skills and Experience

* Experience of working in an office environment.

* Confident use of Microsoft Excel, Word, and Outlook.

* Confident use of File Explorer for document management.

* Knowledge of case management systems.

* Friendly and professional communication skills (written and verbal), with sensitivity to the needs of individuals.

* Excellent interpersonal skills.

* Ability to plan, organise, and prioritise own workload effectively.

*No remote or hybrid working available.

If you would like to know more information - please contact Indiah at Atkinson Moss