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Role: Delivery Manager - eCommerce & Digital Agency

Location: Hybrid (3 days per week in London)

Salary: £55,000 to £70,000 (DoE)

Are you a seasoned Delivery Manager with a passion for leading digital projects that drive real business impact?

We are supporting a fast-growing eCommerce and digital marketing agency in London as they look to hire a Delivery Manager to help shape and scale their client delivery function. You will be the driving force behind multi-disciplinary teams, ensuring the smooth and timely delivery of websites, digital campaigns and eCommerce solutions for a broad portfolio of clients.

What you'll be doing:

Oversee the delivery of digital and e-commerce projects, ensuring seamless execution and top-tier client satisfaction.
Act as the key liaison between client and agency teams - building trust and maintaining momentum.
Collaborate with cross-functional teams: developers, designers, strategists, and PMs.
Monitor and improve delivery performance, SLAs, and KPIs.
Identify process improvement opportunities and drive service excellence.
Handle escalations calmly and confidently, keeping projects on track.

Requirements:

5+ years' experience in a Delivery Manager, Digital Project Manager or similar role.
A background in a digital agency or eCommerce-focused environment.
Strong understanding of Agile methodologies and project delivery best practices.
Proven ability to manage multiple projects and stakeholders at pace.
A collaborative approach with excellent communication and leadership skills.

This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please send your updated CV to (url removed).

Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK.

Role: Delivery Manager - eCommerce & Digital Agency

Location: Hybrid (3 days per week in London)

Salary: £55,000 to £70,000 (DoE)

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy