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On-Train Ticket Examiner

? Location: Glasgow Central

? Salary: £14,171 per year (on completion of training)

? Training: 7-day commercial training + 2-day induction

? Contract: Permanent | Part-time (15 hours per week)

⏰ Shifts: Various, including weekends

Earliest start: 05:40 | Latest finish: 22:00

Looking for a role where you can make a real impact?

Join a four-times accredited Top Employer that kept the country moving during the pandemic and continues to play a vital role in connecting communities. This is your chance to work for an organisation that values its people, champions diversity and inclusion, and provides a safe, supportive environment where you can thrive and grow.

We welcome applications from young people, women, ethnically diverse communities, LGBT+ individuals, and people with disabilities. We don't want you to fit in-we want you to add to our culture and help us innovate.

What You'll Do

Be the face of the organisation for passengers-creating a safe, welcoming experience.
Check and issue tickets, handle cash and card transactions accurately.
Patrol trains, manage busy conditions, and assist with customer queries.
Support passengers with disabilities, including using a portable ramp (up to 15kg) when required.

What We're Looking For

A people person who thrives on delivering exceptional customer service.
Confidence to handle challenges and resolve conflicts positively.
Strong communication skills and the ability to work independently.
Cash handling and customer-facing experience is desirable-but full training provided.

What's In It For You

Competitive salary and benefits package.
Final Salary Pension Scheme.
Free and discounted rail travel for you and your family.
Generous holiday allowance.
3% commission on ticket sales.
Access to Hapi benefits for lifestyle and wellbeing perks.

Selection Process

Microsoft Teams interview + final interview.
Medical questionnaire, references, and Disclosure Scotland clearance.
Six-month probation period.Ready to start your journey with us? Apply today and help us keep people moving!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people